Shipping Policy

Thank you for shopping with IAMJUNELE.

We are committed to delivering your order safely and efficiently. Below you'll find everything you need to know about our shipping options, estimated delivery times, and important shipping information before placing your order.

Shipping Destinations

We currently ship to most countries across Europe and the United States.

If your shipping destination is unavailable during checkout, please feel free to contact our customer support team at juneteammarket@outlook.com, and we'll be happy to assist you.

Shipping Rates

Free Shipping

Free Standard Shipping on all orders over USD $69.

Standard Shipping

United States: USD $9.99 per order
Europe: USD $7.99 per order

Shipping fees are calculated automatically at checkout based on your delivery destination.

Estimated Delivery Time

Our estimated delivery times are as follows:

Europe

Estimated delivery: 8–12 business days

United States

Estimated delivery: 12–16 business days

Please note that these are estimated delivery times only and are not guaranteed. Delivery may vary depending on your location, local customs procedures, and carrier operations.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow 24–72 hours for tracking details to become available after shipment.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Tracking Your Order

After your order has been dispatched, you'll receive a confirmation email with a tracking number.

You can use this tracking number to monitor the progress of your shipment. If you have not received your tracking information within a few days after placing your order, please contact our customer support team, and we'll be happy to assist you.

Customs & Import Duties

For most orders shipped to our supported destinations, customers are generally not required to pay additional shipping charges after checkout.

However, customs regulations may vary by country. In rare cases, local customs authorities may request additional information or apply import duties, taxes, or handling fees in accordance with local laws. Any such charges are the responsibility of the customer.

Shipping Delays

While we work hard to deliver every order on time, certain circumstances beyond our control may result in shipping delays.

Delivery times may be extended during:

National or international public holidays
Severe weather conditions
Natural disasters
Customs inspections or clearance delays
Airline or transportation disruptions
Peak shopping seasons, including Black Friday, Cyber Monday, Christmas, New Year, and other major promotional events
Unexpected carrier delays

During these periods, shipping and delivery may take longer than the estimated timeframe. We sincerely appreciate your patience and understanding.

Incorrect Shipping Information

Please make sure your shipping address, phone number, and email address are accurate before completing your purchase.

IAMJUNELE is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping details, please contact us as soon as possible. We'll do our best to update your order before it is dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us immediately at juneteammarket@outlook.com.

Our customer care team will work closely with the shipping carrier to investigate the issue and provide the most appropriate solution as quickly as possible.

Need Assistance?

If you have any questions regarding shipping, delivery times, or your order status, our Customer Care Team is always here to help.

Email: juneteammarket@outlook.com

Thank you for choosing IAMJUNELE. We appreciate your trust and look forward to bringing a little more sunshine, elegance, and effortless style to your doorstep.